Privacy Policy

Last updated: September 2025

This Privacy Policy describes how Cavaliere Life & Legacy, a DBA of APC Solutions, LLC (“Company,” “we,” “our,” or “us”), collects, uses, and protects your information when you access this website or communicate with us.

1. Information We Collect

Personal Information

We may collect personal information you voluntarily provide, including but not limited to:

  • Name
  • Phone number
  • Email address
  • Mailing address
  • Date of birth or age

Health & Insurance Information

As part of the insurance review and application process, we may collect information related to health history, lifestyle, financial objectives, and insurance needs. This information is voluntarily provided and is used solely for evaluating insurance options with applicable insurance carriers.

Payment & Banking Information

In some cases, we may collect banking or payment information to assist with insurance applications or policy issuance through insurance carriers. We do not charge, draft, or withdraw funds unless a policy is approved and issued by the carrier.

Communications & Interaction Data

We may collect information related to your interactions with us, including phone calls, text messages, emails, chat conversations, and form submissions.

2. How We Use Your Information

We use collected information for purposes including:

  • Providing insurance reviews, quotes, and application assistance
  • Responding to inquiries and requests
  • Scheduling appointments and follow-ups
  • Communicating via phone, SMS, email, or chat
  • Preventing fraud, abuse, or unauthorized activity
  • Operational, quality assurance, and compliance purposes

3. Automated, AI-Assisted & Chat Communications

We may use automated systems, AI-assisted technologies, prerecorded messages, chatbots, or virtual assistants to communicate with users, respond to inquiries, collect information, and provide general guidance. These tools support, but do not replace, human interaction.

4. Call Recording

Phone calls may be monitored or recorded for quality assurance, training, and compliance purposes. By communicating with us by phone, you consent to such recording as permitted by applicable law.

5. Fraud Prevention & Submission Review

To protect consumers and our business, submissions may be reviewed using automated and manual methods designed to detect fraud, abuse, duplicate submissions, or unauthorized activity. These reviews are conducted for security and operational purposes only.

6. Sharing of Information

We may share your information with:

  • Insurance carriers for underwriting, quoting, and policy issuance
  • Third-party service providers such as CRM systems, communication platforms, and scheduling tools
  • Regulatory or legal authorities when required by law

We do not sell personal information.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Choices & Communications

You may opt out of SMS communications at any time by replying STOP. You may also request to update or correct your information by contacting us directly.

9. Third-Party Websites

This website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Continued use of this website constitutes acceptance of any changes.

11. Governing Law

This Privacy Policy is governed by the laws of the Commonwealth of Pennsylvania.

12. Contact Information

Cavaliere Life & Legacy
A DBA of APC Solutions, LLC
Independent insurance brokerage
Licensed insurance agent/broker in Pennsylvania

Email: [email protected]